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COMMON QUERIES
Asked Questions

1. What services does Sims Group offer?

Sims Group specialises in physiotherapy, ENT (Ear, Nose, and Throat) assessments, osteopathy, and psychological assessment services.

2. How can I book an appointment at Sims Group?

You can book an appointment at Sims Group by contacting our assessment centre directly via phone or email. Alternatively, you can use our online contact us form available on our website.

3. Are your practitioners qualified and experienced?

Yes, all our practitioners are highly qualified and experienced professionals in their respective fields. They undergo continuous training and adhere to the highest standards of care.

4. What should I expect during my first appointment?

During your first appointment, you will undergo an initial assessment conducted by one of our specialists. They will discuss your medical history, assess your condition, and develop a personalised treatment plan tailored to your needs.

5. How long do treatment sessions typically last?

Treatment session durations vary depending on the type and severity of your condition. Your practitioner will discuss the duration of your sessions with you during your initial assessment.

6. Do you offer remote consultation options?

Yes, we offer remote consultation options for certain services, including psychological assessments. Please inquire with our clinic staff for more information and to schedule a remote appointment.

7. How many sessions will I need for my treatment?

The number of sessions required for your treatment will depend on various factors, including the nature and severity of your condition. Your practitioner will discuss your treatment plan and session frequency with you during your initial assessment.

8. What safety measures are in place at Sims Group assessment centre?

At Sims Group, we adhere to strict safety protocols to ensure the well-being of our patients and staff. This includes regular sanitisation of facilities, adherence to social distancing guidelines, and the use of personal protective equipment (PPE) where necessary.

9. How can I contact Sims Group for further information?

You can contact Sims Group by phone, email, or through the contact form available on our website. Our experienced staff will be happy to assist you with any inquiries or concerns you may have.

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